What kind of Internet connection is required to use CLE AUTHORITY?
A dialup connection with 56 kbps or above is recommended for better performance.

What are the system requirements for CLE AUTHORITY?
The basic system requirements are Flash Media Player, Javascript Enabled Web Browser, Cookie Enabled Web Browser, Microphones/Speakers.

What Web browsers are supported?
CLEAuthority.com supports the following browsers:

• Microsoft Internet Explorer 5.x or later.
• Netscape 6.x or later.
• AOL 8 or later.
• Apple Safari 1.x or later.
• Mozilla Firefox 1.x.

What operating systems are supported?
PC's having operating systems such as Microsoft Windows 98, 2000 & XP and Macintosh OS X are supported.

What software is required to view the programs and supplemental materials?
Adobe® Reader® & Macromedia Flash Version 7 are required to stream audio, video and download library documents within the classroom.

I am having trouble downloading the required "plug-ins" what should I do?
Contact your system administrator. Some companies limit employee's access to download plug-ins from the Internet.

How do I view a program that I have recently purchased?
After you login CLEAuthority.com, go to My Programs and click Active Programs over there. Then in the Active Programs list, a whole list of programs purchased by you would be there, so click the View Programs link of the selected Active program.

Why can't I fast forward?
State Bar rules require that you watch the entire program and therefore to assure this we do not allow fast forwarding. You will not be able to fast-forward during the first viewing of the program. After the course is completed, it will be possible to rewind and fast-forward quickly and easily to any point in the course.

How do I rewind?
To rewind a program, either use the rewind icon, next to the pause button, or click and drag the slider (red arrow).

How do I save my place within a program?
At anytime during playback, you can select the link Save Your Place and Exit Classroom in the upper right-hand corner of the classroom. This will save your place and the next time you come back to the program, it will start 5 seconds prior to where you saved. Additionally, closing your browser window will save your place.

How do I view course material? Do all programs have course material? Do all programs have slides or library documents?
Course material comes in many different formats, but typical library items are links to articles within the CLEAuthority.com network or other sources. Other library materials include PDF documents (requires Adobe Reader plug-in) and Microsoft PowerPoint presentations.

What is a verification code? Where do I find it?
Some state bar associations require online CLE providers to embed a verification code in every program. This insures them that you have watched or listened to the program for which you are claiming CLE credit. All programs at CLEAuthority.com for the specific states that have an attendance verification requirement have a code that will appear for a fixed duration of time during the course of the program. The verification code appears within the media player window. Write down this code and at the conclusion of the program you will be required to enter the code in order to be able to receive your CLE certificate.

I have all the required plug-ins but I am having trouble viewing the program in the classroom, what should I do?
Contact the site administrator.

Does CLE AUTHORITY have a fee scaling or scholarship policy?
Yes. Click Here to know more